Insights

Black Friday is upon us – though it’s different this year for, well, obvious reasons.

37% of customers plan to spend more this holiday season than last year.*

Retailers obsess over their figures. From their online traffic to the number of new customers acquired, the Monday morning meeting is all about the...

Subscription businesses were the star of the show during lockdown. Customers who’d never even heard of a veg box before March were suddenly flocking...

Next Monday is the start of a whole new month. But more importantly, tomorrow is the end of February. And not just any February – it’s a leap year...

Love is in the air, January’s over and spring’s just around the corner – yes, it’s Valentine’s Day.

Air miles, and similar loyalty programmes, have long been both a covetable status symbol for consumers and a great way for airlines to reward their...

We get what we measure.

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